We can accept returns for all unopened items within 30 days of your purchase date for a full refund.
Unfortunately if your items have been opened, and used, we are unable to accept the return and will not issue a refund. If you are having issues with your products and are not satisfied please email us at firstname.lastname@example.org and we will do our best to create a more enjoyable experience with Underneath Skincare.
Yes! tracking options are available as soon as your order is confirmed as shipped.
Once you receive a tracking number this does not mean your order is ready to ship. Once your order is through with processing you will receive a notification letting you know that your package is on its way!